Local Search News: May 2021

May 2021

Restrictions loosened in many parts of the world and there was a host of updates and upgrades in local search. Yes, May 2021 had a little bit of everything, so let’s dig beneath the surface to truly understand the changes that matter most.

Google’s latest algorithm update

Google didn’t indicate if its May 22 algorithm update was intended to target any specific issues or industries. As usual, local search experts should monitor fluctuations in rankings themselves in order to determine if changes are likely due to Google updates or resolvable issues.

As we know by now, there is no prescribed course of action to follow when ranking algorithm updates go live. Simply continue to observe SEO best practice—but know that any unusual local ranking changes may be attributable to this algorithm update.

New attributes and category in GBP

Google added a host of accessibility and Earth Day-focused attributes to GBP in May. The latter will help customers understand which types of recycling are available at a given location, from clothing to electronics, batteries, and household hazardous waste.

Google also added an “American grocery store” category. Of course, all non-specialized grocery retailers in the US will fall under this category—and outside the US, American-specific grocery chains can now benefit from a highly distinguishing category.

Don’t think it’s worth the effort to use specific attributes and categories to target hyper-specific queries? It’s an important part of boosting your visibility at the local level, especially for high-intent searches.

Local food ordering gets an upgrade

Restaurants are seeing a new “Food ordering” tab in their Google Business Profile (GBP) dashboards. Very simply, it consolidates new and existing tools that help restaurants manage the food ordering options that appear in their Search and Maps results. They include:

  • an on/off toggle for the “Order online” button;
  • a table to set preferred providers for pickup and delivery;
  • a field for specifying a custom link for the “Place an order” button;
  • and a prompt to help restaurants set up online ordering directly from their Google profiles, powered by Google-owned TheOrdering.app

Restaurants did not previously have the ability to set primary providers for pickup and delivery—and couldn’t even control whether or not the “Place an order” button would appear. The workflow for setting up TheOrdering.app is also new, but remember that Google will start charging 1.5% per order in 2022.

Say hello to Facebook Neighborhoods

Nextdoor has made steady gains in the local search ecosystem but Facebook is planning to squash this competitor that allows “communities come together to greet newcomers, exchange recommendations, and read the latest local news”.

Like Nextdoor, Facebook Neighborhoods let users participate in discussions with other users who live nearby. Facebook users will even be able to create Neighborhood profiles separate from their main profiles.

Why should you care? Because Facebook Neighborhoods encourages users to share recommendations of local places and businesses to visit. If nothing else, it’s a timely reminder that each of your locations needs to have a local Facebook profile with information that corroborates your GBP listings.

Yelp celebrates Pride Month

In preparation for Pride Month in June, Yelp has added “LGBTQ-Owned”, “Open to all”, and several other attributes to its selection. Businesses with these attributes will be highlighted with a rainbow-colored map pin throughout Pride Month.

As we have seen, users searching for businesses with specific qualities are high-intent consumers—and this move on Yelp’s part makes it easier for qualifying businesses to appear in front of like-minded audiences.

Whether you have a handful of locations or a nationwide network, we’re here to help you reach the right people with the right message at the right time. Let’s talk.

Scroll To Top